Privacy Policy

At IMZ Cosmetics, your privacy matters just as much as flawless eyeliner. This Privacy Policy explains how we handle your personal data when you browse our website, connect with us on social media, email us, or use our products and services.

1. Account Info

We collect your name, email, phone number, and purchase history when you create an account. This helps us run the website, fulfill your orders, and keep your account secure. We process this data based on our contract with you and our legitimate interest in improving your experience.

2. Order & Service Data

When you place an order, we collect necessary details to complete it—like contact and payment information.
If you share information related to personal preferences (e.g., skin type or product concerns), we use it only to help you choose the right products and always with your consent when sensitive data is involved.

3. Marketing Preferences

Sign up for our emails or SMS updates?
We’ll send beauty tips, product launches, and IMZ Cosmetics news.
If you’ve purchased from us before, we may send occasional updates based on our legitimate interest in keeping in touch.
You can opt out at any time.

4. Correspondence Data

If you message us—whether through email, socials, or chat—we keep that info to help you better and to improve our service. This is processed under our legitimate business interests.

5. Device & Usage Info

We collect technical data like IP address, browser type, and how you use our site (via cookies and similar tech). This helps us improve performance, fix issues, and enhance your shopping experience.

6. Legal & Risk Matters

Sometimes we may use or share your data to comply with laws, defend legal claims, manage risks, or get professional advice—always with your privacy in mind.

7. Aggregated Data

We may anonymize data so it can’t be linked back to you and use it for product research, insights, or reporting.

We follow the principle of data minimization, meaning we only collect what we truly need.

We may share your data with trusted partners, including:

• Companies within the IMZ Cosmetics group

• Payment processors

• Shipping & delivery providers

• Customer support services

• Survey & review platforms

• Anti-fraud and legal advisors

• Cloud hosting or IT service providers

If your data is transferred outside the EEA, we use approved legal safeguards (like Standard Contractual Clauses) to keep it protected.

We don't keep your data longer than necessary:

• Account info: up to 5 years after your last update

• Order/service data: up to 5 years after we complete the service

• Marketing info: up to 2 years after you opt in (or until you opt out)

• Correspondence: up to 6 months after our last exchange

• Cookies/usage data: kept only as long as needed

When your data is no longer required, we securely delete it.